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View Full Version : I NEED HELP; ;



Masamunemaster
12-09-2008, 05:15 AM
I havent been able to get online due to FFXI saying I have no content IDs and when I try to reactivate, cancel or even obtain one it says I cant do anything at all....idk whats wrong...tried talking to a person at playonline.com but all he said was"go to reactivate ID and reactivate it....have a good day bye"....

IDK what to do...Im going nuts without me some FFXI....I was sooo close to getting viper bite also...right after getting a empress hairpin and nomads mantle; ;

Rostum
12-09-2008, 08:40 AM
It says you can't do anything? Well something more specific, like the actual error and/or error code. Also, are you sure there are sufficiant funds on the way you pay (i.e. credit card)?

Roogle
12-09-2008, 10:51 PM
How did this problem occur? It sounds like your Content ID may have been deactivated due to insufficient funds or an expired credit card.

Masamunemaster
12-10-2008, 04:16 AM
no he just renewed his credit card and he put at least $250 on it to pay the sattilitte bill of 150 something so it should have had enough, but I try to reactivate it and it says I cant purchase one..and I as I said the agent at playonline.com was a waste of time

Ouch!
12-10-2008, 10:24 PM
no he just renewed his credit card and he put at least $250 on it to pay the sattilitte bill of 150 something so it should have had enough, but I try to reactivate it and it says I cant purchase one..and I as I said the agent at playonline.com was a waste of time
Agents at POL are almost always a waste of time. PlayOnline is notorious for some of the http://forums.eyesonff.com/images/smilies/rpg_009.gifhttp://forums.eyesonff.com/images/smilies/rpg_009.gifhttp://forums.eyesonff.com/images/smilies/rpg_009.gifhttp://forums.eyesonff.com/images/smilies/rpg_009.giftiest customer support in the business.

If you approached them with the specific error code you're receiving, they should have a more difficult time ignoring you, though.

Masamunemaster
12-11-2008, 12:50 AM
It doesnt show an error code...it just says I have no content IDs and says I cant reactivate them or anything

Rostum
12-11-2008, 05:15 AM
You weren't banned, were you? :p

Masamunemaster
12-12-2008, 02:09 AM
not that I know of...how can I find out?

Rostum
12-12-2008, 07:48 AM
I have no idea then, you're sol.

Lionx
12-12-2008, 02:35 PM
See a Psychiatrist!


Lol thats what i thought when i saw the thread title. xD

I can see you already put alot of time into this but might i recommend you trying the Return to VanaDiel thing they are putting up.

FINAL FANTASY XI Official Web Site (http://www.playonline.com/pcd/topics/ff11us/detail/3927/detail.html)

It just might work...outside of that check with your bank. Who knows what errors they made.

Roogle
12-12-2008, 06:59 PM
Maybe you should call their Customer Service and talk to them on the phone because most people are more prone to being ignored over text applets.

Masamunemaster
12-13-2008, 01:40 AM
I tried calling but my phones wont go through:'(


and Im trying that thing on the site now