Peegee

:D
I am going to scream and blow up the planet.

I was going to make a terse update but instead, I'll elaborate. A few weeks ago a few hundred (thousand? I can't tell any more) customers' bookmark urls got changed on them somehow - I am not sure how; my hypothesis doesn't stand up to scrutiny. So the only solution is to recreate the bookmark manually.

Now I made a post earlier in EoEo that I hate explaining whys to clients. Questions like 'when did this happen?' (the administrator would know; ask him/her) and 'why are we doing this' (because you called) really irks me. The particular conversation boils down to this:

client: when I log in, it doesn't work
pg: do you see a blank screen?
client: yes
pg: okay we need to set up a new bookmark. Navigate to... blah blah

The good customers listen
the bad customers ask me why they are doing this

I don't care if you don't understand. It means you don't understand what the client can't understand, which brings me back to point one where I want to scream.

The way I understand the conversation to go:

client: derp url broke
pg: here how fix
client: how do babby form?
pg: argh!