Corporate America = Yahoo Chat
http://news.com.com/What+corporate+A...tml?tag=st.num
Hmm. I think this is interesting. I think that the biggest effect on this is how people chat on the internet in their everyday life, and don't know how to change it when they're in the professional world. Personally, I think that the practice of typing with internet slang (u = you, 2 = to/too, b/c = because, etc.) has an overall adverse effect on one's writing skills. I don't IM much, though, so speed isn't generally much of an issue. (I have a high typing speed, too, so y'know.)
I also agree completely with one of the statements made - "'People think that throwing multiple exclamation points into a business letter will make their point forcefully,' Andrews said. 'I tell them they're allowed two exclamation points in their whole life.'"