Laptop CD drive problem

Ok, so my CD drive doesnt work.

The orange light on it is constantly on.
The button to pop it out doesn't work.
When I click on my computer, there is no icon for the CD drive.
When I check on the hardware through 'contronl panel > add hardware', it tells me that the device is working properly, when it clearly isn't!

Any help would be most welcome. :ty:

Have you tried using a paperclip to eject the CD tray to see if the tray isn't in all the way or the CD is jammed?

Yes, I've ejected the tray and pushed it in a few times, theres no cd in there at the moment.

Since it's a laptop, I guess the whole drive is removable? Try taking it out and putting it back in making sure it's in properly.