I think the show is adorable. It's true it's not the funniest thing on the planet, but it's not really supposed to be. It's equal parts drama and comedy.

I don't think she is ugly at all either, but I also think that's sort of the point. She works at a fashion magazine with people who think of her as hideous, but really she isn't. Maybe it's a commentary on standards or something. Or they just can't make her ugly even though they tried, that too.