Can you create your own letters in Microsoft Word?

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Yes, they are called font packs. You could either look at them in the C:/WINNT/Fonts folder, and you can download some really cool ones for free on some websites (easily searchable in google).

And, in the help forum this should go.

Edit: Infact, a quick search in google "creating fonts" and the first thing that comes up are a few links to tutorials on creating them.

Chank's Font-Making Tutorial

Always consult google first.