I used to hate Firefox, because it looked complicated to use but when I actually tried to use it, I really like it. It's actually really simple, what was I thinking back then!? xD
Same here.
"I work in one of those humble call centres... Apparently, what we're doing at the moment is 'sprinkling our magic along the way'. It's a call centre, not Hogwarts." ~ Caroline Garlick, Ayrshire, BBC News Magazine