Quote Originally Posted by Wacom
Hi Allison,

This is a repairable issue we will need to service here at Wacom. You'll need to call in and set up an RMA. The cost will include $22.50 for the parts, $40.00 for the labor, plus shipping and tax.

Hope this helps. Please don't hesitate to call, if you need further assistance.


my usb thumbdrive on the left for comparison.