Well, I just got off the phone with my dad. He said he spent 133 minutes talking to 4 different MS associates, and was demanding for something to be done.

The result was an 'unlimited' extension of all 4 systems' warranties. Pretty neat, but I really wish it didn't have to come to this-- and who knows how long it will truly last-- the duration is still entirely up to Microsoft's decision. Microsoft is lucky they have all the games that interest me, or they'd never have my business in that department ever again.