In an outsider whose just come in p.o.v, I'd be really convinced if Rantzien left. Even more so if he was like "Whoa, staff is a mean place, I couldn't be around that anymore!" or something like that. Not that everyone else on staff isn't nice, that's far from the fact, but Rantzien might well be the most amicable person I've ever known, so it'd be like "What?!?!?! Rantzien!?!? It MUST BE TRUE!!!!"