Quote Originally Posted by ~*~Celes~*~ View Post
Yesterday was my first day of actual work, and I managed to take two cake orders, one of which the girl kept changing her mind what she wanted, and I didn't lose my cool xD Quite a feat from what I hear, but nowhere near as awesome as you Julian
Patient and tolerance is alway important in customer service! I remember when I was a waitress back then we had a lot of difficult customers and one of my friends just pour the drink onto the customer's face and stormed off.

It is good that you are patient and put your personal feelings enough to handle such a situation which mean you will succeed in your job!