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My laptop will not shut down.
Well sometimes it will. See the problem is, 90% of the time when I hit "Shut Down" it behaves as if I hit "Restart". The same happens when I hit "Sleep". At first I thought it had decided to install updates when I wasn't looking, but I know for sure this is not the case.
This could be related to a problem I was having earlier. I decided to restore my computer to factory settings, and afterwards whenever I hit "Sleep" BAM instant unexpected shutdown. I didn't enjoy being prompted to start in Safe Mode every time I told my laptop to take a nap, so I checked my updates. Since my laptop is back to how it was three years ago, it doesn't have any of the important updates Microsoft released since then. I installed Windows Service Pack 2 and the problem was resolved.
My laptop has very very poor ventilation, so it heats up quickly. I'd like to solve this problem as quickly as possible so I can at least let it Sleep. Google turns up nothing but "maybe updates".
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The only thing that's different on my computer now compared to when this wasn't happening is the FFXIV beta and a Windows update that fixed a FFXIV related problem for some people
EDIT:
It shuts down fine in safe mode. For now I just let it restart, boot it in safe mode, and then shut down. It's still pretty annoying, but it'll have to do until I figure this out.
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