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Thread: Can someone please tell me what the smurf this is?

  1. #16

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    If you could tell me how to access that, I can see if I can pull it up or not.

  2. #17
    Hypnotising you crono_logical's Avatar
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    Uninstall/disable the Dell DataSafe Online thingy That seems to the crapware trying to do something, looking at the loaded assemblies
    Problems playing downloaded videos? Try CCCP


  3. #18

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    I'm not sure if that will harm anything else on my computer or not, though, since I don't know what it is.

  4. #19

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    crono's one of the techiest people around here. He's not gonna tell you to do something that could harm your computer. Though considering its name I would wager its some kinda wanna-be file protector or back-up or something. If you require the kind of service it offers, more than likely there's a better program out there for it than some standard Dell installation



  5. #20
    Hypnotising you crono_logical's Avatar
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    Unless you explicitly paid extra for it when you bought your machine, it's some 1-year trial backup service to the internet for something like 2 GB of data. At least that's what it is on my laptop, which I will also be promptly removing as soon as it arrives, since I prefer doing my own backups without this extra tool running all the time using extra resources, and certainly not to some random location on the internet

    But you can disable it rather than uninstall, if you feel you might make use of it in the future
    Problems playing downloaded videos? Try CCCP


  6. #21

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    Hmm, I'll have to try that. Thanks, man! Here's your prize.

  7. #22
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    oh yeah, sorry, i forgot to tell you that I didn't figure out exactly where in the event log it would be stored, because it's all organized differently in Win7 than what i'm used to .

    anyway, the complete error log did indeed help with pinpointing the problem, it seems
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