I think FFXIV exposed a level of ineptitude as well as general "we don't care about quality as much as money" attitude to an extent that most people probably weren't aware of prior to the game's release. I mean, yeah, I didn't care for 12 or 13 and 11 had a slew of issues as well. And Square has never really been all that good about reaching out to the gaming community. But the general incompetence with the release of XIV was staggering. Like, beyond what I could have imagined. I don't just mean the quality of the game, but just the whole management of the release. It was all just so SO bad. Even during Beta, everyone was saying that it wasn't ready for release. They shoved it out anyway and expected people to pay for it. It was all so... distasteful.