Stupid Customers.

[Carl the Llama]

So this afternoon a chav walks into my shop and immediately asks to see "the manager" "I am the manager" I told him, ok, yesterday I had a pizza from here and normally you guys are great when it comes to pizza but yesterday it made my wife (he indicated to the girl who was standing next to him, who looked 15 y/o) very sick and I had to take her to hospital because of the pizza we ate yesterday" he said to me, I replied "Do you remember who it was that served you? Also what time did you order your pizza" so he said that the person who served him had black hair and he didn't tell them the name, he was also adamant that I was not there yesterday... thats when I drop the ball on him "Sir, I did a double shift yesterday and I was the only person here who could have served you, you must be mistaken" all of a sudden he starts getting abusive saying that he did not need to be put up with being called a liar and stormed out of the shop.

Seriously, why do these people even bother to try, I can always tell when I get one of those customers but they still try to get free pizza... there were so many holes in his story it would have taken someone with a complete lack of a brain to fall for such a lame ass attempt to get free pizza.

ITT: Stupid/Idiotic customers.

[DMKA]

What is a "chav"?

[Agent Proto]

It's about the same as "white trash" in the US if you're more familiar with that term, DMKA.

[Jiro]

They were probably just after a free pizza. They should work on a better story, honestly.

[DMKA]

It's about the same as "white trash" in the US if you're more familiar with that term, DMKA.

Ah, I am. That clears it up.

[sharkythesharkdogg]

Kaiser, you'll appreciate this one.

Some ghetto fabulous people walk into my Quik Trip one day demanding to see the manager as well.

Me"Hi, I'm the manager. What can I help you with."

Them "Yeah, we came in here yesterday (We love Quick Trip) and bought 35 hotdogs and 20 taquitos as some snacks at our family reunion and everyone got sick. We like Quik Trip, so we're not trying to get you in trouble. We just want a refund."

Me "Oh my, that sounds terrible! I just have to verify a few things and I'll be glad to refund the money. What time did you come in, and what method of payment did you use?"

Them "We paid cash, and came in around 2:30."

I research the previous day's transaction history.

Me "Uh oh. I don't have any transaction for 35 hotdogs and 20 taquitos. I've searched all day, and there were no sales like that. I searched the whole week, and then to be thorough, I searched the whole year. I'm pretty sure this store has never sold that many hotdogs and taquitos at once. Are you sure you have the right Quik Trip?"

This is followed up by colorful language and threats on my life.

Me "I'm sorry you feel that way. Grab a fee fountain drink on the way out. Thanks, come back and see us!"

It turns out they hit 15 Quik Trips that day with the same story and only 2 stores didn't fall for it.

[NorthernChaosGod]

It turns out they hit 15 Quik Trips that day with the same story and only 2 stores didn't fall for it.

Dude... seriously?

[Dignified Pauper]

I take calls like this every day of my life.

[Awrini]

They aren't stupid customers, they're subtle thieves. Though most people are gullible and stupid so they get away with it usually.

[Carl the Llama]

It turns out they hit 15 Quik Trips that day with the same story and only 2 stores didn't fall for it.

People actually fell for something like that? If someone did something like this at my store without my authorization they would be out of a job... 13 refunded and they didn't even produce a receipt...

At least I know now why such people try these things, because alot of people (work people NOT excluded) are smurfing dumb.

[Mercen-X]

It turns out they hit 15 Quik Trips that day with the same story and only 2 stores didn't fall for it.

So, you don't have to be exceptionally bright to manage a shop? Why the hell do I waste my time trying to come off as intelligent?

Of course, I'd probably slip them the refund too, because I'd be too sidetracked with "not caring that I'm the manager." I never want to be in charge of something so mundane. It may mean slightly more money but if it's for something I don't care about (and I really don't) then I'd just as soon be a regular schlub at the counter. Now if only somebody would just hire me as a damned schlub!

[Peegee]

This is why actual sales / retail customer relations jobs are worthless to me. Sure there's huge money in it for me (me; not general you) if I pursued it at the bank level, but eff that shiet.

That story sharkythesrobotshark said made me rage. How stupid do you have to be to fall for that ?

lol @ at trollands.

[sharkythesharkdogg]

It turns out they hit 15 Quik Trips that day with the same story and only 2 stores didn't fall for it.

People actually fell for something like that? If someone did something like this at my store without my authorization they would be out of a job... 13 refunded and they didn't even produce a receipt...

At least I know now why such people try these things, because alot of people (work people NOT excluded) are smurfing dumb.

Quik Trip is HUGE on customer service. We were given a leeway of 25 dollars before we needed supervisor approval for every customer refund situation. With out a receipt, with out good reasoning on the part of the customer, if we felt they should get the money then we gave it to them. Basically it was a judgement call on our part on whether the person was going to call corporate and have a trout fit.

I was yelled at for giving out the money and then yelled at for giving out the
money for very similar situations.

[Carl the Llama]

I was yelled at for giving out the money and then yelled at for giving out the
money for very similar situations.

A typo? lol you got yelled out for giving out the money, twice xD

[demondude]

People like getting troutty with me when it's packed and the queue is stretching outside the house. I once got given a serious bollocking from a random woman who 'has a Baccalaureate in Hospitality & Catering!' and was apparently unhappy with the state of the tables. That wasn't even my duty and I had to grin and bear it like a little bitch.