Yeah, the longer I work in customer service the snarkier I get. Sometimes it's all I can do to hold my tongue.

I'm so glad that in a couple weeks I'll be working the behind-the-scenes portion of retail (unloading trucks, stocking shelves and whatnot) because honestly I'd rather do that than deal with customers. The big honkin' pay raise I'm going to get helps too, of course.

P.S. Sephex, that's great.