I believe the only game I have ever preordered was Xenosaga II from Gamestop. I really wanted the bonus dvd which had all of the cinematics (or at least 4 or 5 hours of them) from Xenosaga I. I went in on the day the game was released, and they told me they ran out. They told me to go to another gamestop to see if they would have them. That Gamestop said whether they had them or not, they can't give the preorder bonus to someone who didn't preorder from their specific store. The original Gamestop, when I went back the next day, just told me sorry and that they weren't getting anymore. I was so upset as a kid then that I decided I'd never shop at Gamestop again. I think the only thing I've bought from there since is Xenoblade Chronicles... but now it's just because I know I can get games for cheaper elsewhere. Either way, that sour experience is probably why I haven't ever preordered a game since, either.