I really think Microsoft needs some lessons in damage control at the very least.
The Escapist : News : Microsoft Executive Replies To Xbox One Negativity
Want to know an easy way to tell a company is lying? When they say they've got stuff under wraps that will make their console that everyone already hates worth it, but aren't showing it because it's "not a race."
And this one's pretty good too:
Gamers Without Internet Can Stick With Xbox 360, Says Microsoft - IGN