Quote Originally Posted by Pike View Post
My company confuses me with their grounds on that because on the one hand they freak out about working off the clock, but on the other hand they're like "NEVER SAY NO TO THE CUSTOMER!" and "If a customer stops you while you're on lunch you can take a few minutes extra lunch to make up for it" and stuff like that and it's just like WHAT DO YOU WANT ME TO DO

In general I'm more irritated by how if I'm, say, holding my coat in one hand, have a phone in the other, and am heading towards the door, people will still stop me. Really guys?
Ask your supervisor if it is legal for you to work off the clock.

Okay, yes, I know that the situation isn't as black and white as that. And I know that would probably just land you in hot water. I guess I am trying to show you that I feel your pain. It's a constant mixed message employees get, especially in retail. They throw the book at your for stepping out of line selectively, but god forbid if you do that. All of a sudden they write you up or even get rid of you for something they have ignored many times because you dared to use the same strategy that they did to guide yourself out of a situation that you were in the right about.