But if we can agree that context is important to understand a character's motives/behaviours/actions, then there is simply no ground to say that Lightning is a cold character. I see no coldness in any of her behaviours because I understand where she's coming from. The only way I can agree with you is by isolating her actions in a vacuum. But then, not even counting the fact that it would be completely unfair to her, I just don't understand what the point would be by doing so.