Square replied, with some troubleshooting options, but none of them have solved the issue.

I have emailed back asking if I can just send them my save file and they can try and fix it their end.

I am still waiting for their reply on that, but if they can't do that then can anyone here do it?

I am so desperate now. Having severe OCD and aspergers doesn't help and I am highly stressed and depressed about this.