Since it's been 7 years from GTA 5's release. A lot has changed, and people dumping millions of dollars into a triple A game are aware of the risks of popular opinion/backlash/cancel culture on both sides of the culture war. They may be damned if they do, damned if they don't.

Create a game that's viewed as too politically correct or supposedly pushing a liberal agenda with its choice in one of the main characters, and you'll get endless backlash from conservative gamers like Last of Us 2 did. Interestingly enough, none of those gamers made a big stink about making crass jokes towards transgendered NPCs in GTA5 and/or beating them to death.

Create a nuanced LGBTQ character like Last of Us 2, and you get an outcry from one type of gamer. Put little to no nuance into your representation of those people in a game, and get backlash from different gamers.

I know which ones I'd care more about upsetting.