As most of you know, there are a LOT of people who have problems with their PS2 due to Sony's problem with the lenses and other crap. I heard there was a phone number you could call to have them fixed for free by sony. I've called sony before and their always busy an all that other BS. Is it sony you have to call, or what?

BTW: sony does KNOW of the error in the machines and screwd us over.