There's more than that "one instance," though. Anybody remember Ferenan? Unne banned him, and then when someone asked about it later, half the staff thought it was for having a second account!
No communication doesn't work. How is that so hard to understand?
EDIT: RSL, I'm not arguing Bert should be banned. I'm just saying that you guys should TALK so that these kind of things are treated FAIRLY in the future, instead of the right-hand doing one thing, and the left-hand doing the other.





