cd rom problems

[escobert]

My friends cd rom wont read anything. It shows the disc is there but wont open it. He's get "code 41" each time.

[Baloki]

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

A driver was loaded but Windows cannot find the device. This happens when Windows does not detect a non-Plug and Play device.
If the device was removed, uninstall the driver, install the device, and then click Scan for hardware changes to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.

If the device is a non-Plug and Play device, a newer version of the driver might be needed. To install non-Plug and Play devices, use the Add Hardware wizard. Click Performance and Maintenance on Control Panel, click System, and on the Hardware tab, click Add Hardware Wizard.

On the General Properties tab of the device, click Troubleshoot to start the troubleshooting wizard.

Taken from here


Also a recommendation from here suggests going to here first if hes had Easy CD Creator installed previously as that can cause problems