To get the Dream Hat+1:
You must have done the first hat quest, and be wearing it. You must have at least the tree from your home nation in your Mog House. (Reports are varying as to if you need all three, or just your home nations)
After I logged for the night and woke up this morning, Moogle found a present under my tree!
I've done the first hat quest, I wear hat all the time and I have a tree from my home nation in my Mog House but I haven't got a present. <sad>

I done a quest with presents in Windurst. I've port to San'Doria but after a minute I back to Windy cos I found out that I don't have a map of San'Doria. I bought a map and went back to the moogle but he didn't want to port me again. I've went to Smilebringer and bought two presents. I gave them to children but the moogle still didn't want me to port. Can u tell me what should I do to be able to port again??