In all of my years of MMORPG sagacity, here's what I learned:

People don't respond to a question when you shout it. That's just the way life is in MMORPGs. Why? Possibly because they feel it isn't their duty to answer. They don't want to take the time and effort to answer it when someone else could. After all, why should JoePaladin go through the trouble to answer a shout question when Jameswizard also knows the answer?

Here's how you deal with that: You send people tells when you need to ask a question. That's right. Random people if you have to. Just because they ignore the shouts doesn't mean they're rude. They simply don't think they're obliged to answer.If you send a tell, they can't point the finger at someone else to answer it. Don't be afraid to talk to a stranger. You'll find the majority of players to be quite nice, even if you just strike up a random conversation with them in tells. As Icewires, I do it all the time. I'll have a question or something, and I'll end up getting in a five minute random conversation with a stranger. Plus, I'll have my question answered.

And yes, every once in a while you'll find someone who won't help you, but for every one of those, there are five more who are willing to help you, or at least try to help you even if they don't know the answer to your question.

Go out there, be out going, and talk to strangers. After all, it is...

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