It arrived yesterday and it rox. The touch wheel makes me feel all godly and it took about twenty minutes or less for it to scan more than 1000 songs in my documents and load everyone of them onto the ipod and this is a new model with colour screen that can upload pictures and display them even though its not an ipod photo. The ear buds even came with two pares of soft covers to put over them so I have no complaints with them and any other set of ear phones will work fine also. I havent had any battery trouble. I charged it last night for less than three hours and the battery was full and its been running great all day (plus I left it run as I slept last night and the batter has yet to kick. Yeah it was expensive but its such an upgrade from burning cds, carrying a klunky disc man and skipping songs that arent working because of scratched discs. And this is only the 20gb (5000 song) model. Every complaint Ive heard for it has proven false with my ipod to say the least. If you ask me rebel wannabes just dont like whats popular.