it doesnt alway work. i had the same problem. but when u get to (SPOILER)cleyra
ull have much better choices at the shop so dont bother getting it


and some advice (SPOILER)when u fight Beatrix for the 2nd and 3rd time dont bother stealing either because u get those items like right after in a chest somewhere. only some enemies later in the game do u REALLY want to steal their stuff