Anybody who has done tech support KNOWS that people are not smart enough to use linux.

I refuse to do tech support for linux, just like BoB said. I personally believe you need a minimal or nominal amount of intelligence to use a linux platform, even if you just need to boot it up and run your openoffice software.

From the calls I get, I don't believe that >95% of the population has that ability.

Reminds me of when Apple II was being replaced by windows 3.1.