Spyware

[nik0tine]

So, my computer is now infested with spyware. I run Adaware and it finds 33 files. I quarantine and delete them but nothing happens. How can I go about fixing this?

I have alot of stuff on my harddrive that I want to keep, so don't give me any advice that involves erasing everything on my harddrive. That is not an option.

[crono_logical]

Erasing everything is the best option once you've backed it all up though

Anyway, I'd suggest running your spyware/adware scanners in Safe Mode after you've updated them (don't try updating them in Safe Mode), since otherwise it's easy for them to block you cleaning them up Use Spybot S&D as well as Adaware. You might want to run a HijackThis scan after you've cleaned up and booted back to normal mode, and post the results so we can see if it's really clean or not

[nik0tine]

Alright. How do I run my computer in safe mode?

[crono_logical]

Reboot, hit F8 after the BIOS stuff and before the booting screen with the Windows logo appears You might have to hammer it a few times and start whilst the BIOS is doing it's tests if you have a super fast computer that blazes through the BIOS and makes it very difficult to press it at the right time Then pick the option for Safe Mode.

[nik0tine]

These are the results from my hijack this scan.

Logfile of HijackThis v1.99.1
Scan saved at 7:49:12 PM, on 6/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Documents and Settings\All Users.WINDOWS\Desktop\Data Doctors\sunThreatEngine.exe
C:\Documents and Settings\All Users.WINDOWS\Desktop\Data Doctors\SunProtectionServer.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\BacsTray.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\WINDOWS\system32\e531467e.exe
C:\Documents and Settings\All Users.WINDOWS\Desktop\Data Doctors\sunserver.exe
C:\Program Files\Messenger\msmsgs.exe
C:\OldData\Program Files\Ares\Ares.exe
C:\OldData\Program Files\AIM\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\DOCUME~1\FISHER~1.NIC\APPLIC~1\SMBOLS~1\notepad.exe
C:\Documents and Settings\Fisher.NICK-CA766B9ADC\Application Data\s?curity\n?tdde.exe
C:\Program Files\palmOne\Hotsync.exe
C:\WINDOWS\system32\bpowmon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\All Users.WINDOWS\Desktop\Data Doctors\Hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Nothing - {6ab7158b-4bff-4160-ad7d-4d622df548cf} - C:\WINDOWS\system32\hp100.tmp
O2 - BHO: Nothing - {f79fd28e-36ee-4989-aa61-9dd8e30a82fa} - C:\WINDOWS\system32\hp100.tmp
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [bacstray] BacsTray.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [e531467e.exe] C:\WINDOWS\system32\e531467e.exe
O4 - HKLM\..\Run: [SunServer] C:\Documents and Settings\All Users.WINDOWS\Desktop\Data Doctors\sunserver.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - HKCU\..\Run: [ares] "C:\OldData\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [AIM] C:\OldData\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Ulee] "C:\DOCUME~1\FISHER~1.NIC\APPLIC~1\SMBOLS~1\notepad.exe" -vt yax
O4 - HKCU\..\Run: [Tpvring] C:\Documents and Settings\Fisher.NICK-CA766B9ADC\Application Data\s?curity\n?tdde.exe
O4 - HKCU\..\Run: [e531467e.exe] C:\Documents and Settings\Fisher.NICK-CA766B9ADC\Local Settings\Application Data\e531467e.exe
O4 - Startup: BitTorrent.lnk = C:\Program Files\BitTorrent\bittorrent.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: palmOne Registration.lnk = C:\Program Files\palmOne\register.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\OldData\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/Yazzl...cab?refid=1162
O16 - DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} (QuickBooks Online Edition Utilities Class v8) - https://accounting.quickbooks.com/c1/v14.204/qboax8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\system32\ati2evxx.dll
O23 - Service: Broadcom Power monitoring service v1.0.1 (BPowMon) - Unknown owner - C:\WINDOWS\system32\bpowmon.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[crono_logical]

Still looks like some dodgy things going on in there to me

Go back to Safe Mode and rerun the HijackThis scan, then tick the boxes next to the following options, then click the Fix Checked button:

O2 - BHO: Nothing - {6ab7158b-4bff-4160-ad7d-4d622df548cf} - C:\WINDOWS\system32\hp100.tmp
O2 - BHO: Nothing - {f79fd28e-36ee-4989-aa61-9dd8e30a82fa} - C:\WINDOWS\system32\hp100.tmp
O4 - HKLM\..\Run: [e531467e.exe] C:\WINDOWS\system32\e531467e.exe
O4 - HKCU\..\Run: [Ulee] "C:\DOCUME~1\FISHER~1.NIC\APPLIC~1\SMBOLS ~1\notepad.exe" -vt yax
O4 - HKCU\..\Run: [Tpvring] C:\Documents and Settings\Fisher.NICK-CA766B9ADC\Application Data\s?curity\n?tdde.exe
O4 - HKCU\..\Run: [e531467e.exe] C:\Documents and Settings\Fisher.NICK-CA766B9ADC\Local Settings\Application Data\e531467e.exe
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/Yazzl...cab?refid=1162


Then find and delete the following files:

C:\WINDOWS\system32\hp100.tmp
C:\WINDOWS\system32\e531467e.exe
C:\DOCUME~1\FISHER~1.NIC\APPLIC~1\SMBOLS~1\notepad.exe (you might have to change the ~1's into something else to get real directory names - you might even want to get rid of the whole SMBOLS~1 folder)
C:\Documents and Settings\Fisher.NICK-CA766B9ADC\Application Data\s?curity\n?tdde.exe (again, change the ?'s to something that exists)
C:\Documents and Settings\Fisher.NICK-CA766B9ADC\Local Settings\Application Data\e531467e.exe


Then reboot again and see how it seems afterwards You might want to do another HijackThis log for comparison

[Peegee]

I've never used hijackthis -- what does it do? Does it test your system for vulnerabilities?

[crono_logical]

It scans the system in known places where spyware/malware/etc use their techniques to mess you system up, and gives an option to disable particular entries it finds. Since these techniques can also be used for perfectly valid programs though (eg Yahoo/Google toolbar, CD burning programs, and other stuff you set to run on startup), there'll be a lot of stuff it will list that isn't spyware, so you need to know what's what or Google extensively to filter things out

Just another tool to see what's installed itself in unusual places, I suppose, but it does it pretty well