I've been through this exact same thing. My cousin and my brother didn't succeed but instead ended up with like 2 more years of AOL for a discounted price, but I succeeded! The key is to be incredibly rude and let them know that you won't put up with their bs.

I think it's kinda funny. Y'all should try it to see how well you do with these people. There are actually websites that give you tips to on how to cancel your AOL account.

To be honest, this guy got off pretty easy. I talked on the for for at least 15 minutes when I had to cancel.