Quote Originally Posted by Roogle View Post
You should find some way to get something in compensation from Hewlett-Packard. I'm sure that there are a few customer service tricks that you could use to your advantage.
HP is very good at compensation. I had set up a computer for my cousin a year ago and it had a bade ethernet card in it, which I told straight up to the phone support/quickie mart manager. He told me I hade to bring it to best buy so the "geek squad" (they suck, especially now) and geek squad said that there must have been some firmware not properly updated. That's fine, that could be a fix. Well, two weeks later the card flakes out again. We called HP and got a run-a-round like mad, then my cousin got very upset, and we got transfered to canada, where a guy simply said send it in, and they sent back 10 times the computer we sent out. They went from having a 300 dollar pos, to a machine easily worth 1.5k.

Hassle asside, they made ammends.

Bipper