HELP ME PLEASE :'(

[Yuna_wannabe]

I was sent the Trojan virus over msn and i need help getting rid of it and i wanna download another version of msn so what do i do?

[Khaotic]

"the trojan virus" ? can you be more specific?

Anyways, I'd suggest downloading some virus protection so it doesn't happen in the future, I can't really give anymore help unless I know what virus you're talking about, but maybe Ad-Aware or another program can delete it.

[o_O]

What Khaotic said.

Getting a new version of MSN won't stop a trojan virus, nor will a trojan virus stop you from getting a new version of MSN.
How do you know you have a trojan? What does it do that makes you aware of it?

An antivirus program is the best way to go.

[ShunNakamura]

Is it Collected.AF? My sister picked it up off MSN just recently. I just did a reformat.... been wanting to put XP on her machine for ever, but never had a reason to reformat. In addition she now has more security than she ever wanted :P.


My suggestion would be to use a-squared free and see if that catches it. Run a resident shield that monitors all processes... if you can have it block the virus process(a weak patch, but it gives you breathing room, I think spybot managed to block my sister's virus well/long enough for me to back up all her files(slow as can be due to all the activity in the background though)).


Anyways once you got a virus, it is a REAL pain to get rid of. The best virus protection is the avoidance of viruses. My setup on my sisters computer is AVG, A-squared, Spybot, Kerio, and, I think, Windows Defender(I wanted to try it, so used my sister as a guinea pig). And since this last instance she hasn't had a single issue(other than my security blocking java scripts and other things that she wants to be able to run on sites and on her computer). To break down, AVG is a very solid anti-virus with a free version(that works mightily well). Spybot is a free anti-spyware that I find works well enough for me. A-squared is very usefull and powerful anti-malaware program that tends to pick up anything that the two above miss. Plus it's resident shield is nice. Kerio is a nice solid firewall that does about everything you need on a home computer. All the above is free[or has free versions that are functional].

Anyways I would say download those tools and see what they do. At the least they will give you some names of what is infecting you, and we can go from there.

[Evastio]

AVG Free Edition works quite well when it comes to removing viruses.

[eestlinc]

buy a new Intel Mac.