It may have been good, or bad. On one hand, people love to customize their characters, if even they are essentially going to all become clones in the end. And on the other hand, it adds a level of strategy and increases the difficulty and thought of the game when you have to plan your characters.

But really, more than anything, I think the vast majority of people enjoy not having to plan their characters and instead focus on the other areas of the game.

And of those that enjoy making god characters, well, they need such customization...