I got a new Ps4 Pro today and i'm extremely aggravated.

I did the standard system set up and went into the network settings just fine. It connected to my internet 100% but I can't log in to psn. They aren't doing maintenance.

When I typed in my username and password, it knew to change the name "User1" to "LoneWolfLeonhart" but it doesn't connect to any of my trophies or purchases.

I've tried troubleshooting this thing for hours.

-reset the system
-reset the router
-adjusted DNS settings
-checked for system updates and terms of service
-put the system into safe mode and did an update there
-initialized my console back to default settings
-changed my psn email and password

I can still login to PSN via the internet just fine. I just can't do it on the console itself. When I put a new game in it automatically installed all the updates.

I don't want to contact Sony support because I don't want to do the rope-a-dope of "contact your ISP" to do that and have them say "contact sony".

Just wanted to see if anyone else had this problem.

The two errors I get are

CE-33992-6 "sign in for psn fails during internet connection test"

NW-31294-9 "can't connect to internet"