This was my first thought as well. xD Not sure about the media image thing but yeah, weird that you wouldn't be fond of them when they've been pretty great to you. Did you call the cop's number, Ash?
My experiences with the police have always been fine. We had a cop going door to door questioning people as part of the reaction to a nearby homicide (a shooting in Edinburgh is kind of unheard of), he was really nice, we chatted about NZ, Suits, Game of Thrones and cats while he surveyed us and then was off on his way to our neighbours. Very sociable, A+++++, would reccomend for chats at the pub.