Just the tip.

[Bunny]

I ordered a sandwich almost two hours ago and it isn't here. Do I still tip the delivery driver?

There was a problem with the order so they had to remake it. They only told me this after I called them an hour and fifteen minutes after placing the initial order. They comped it and told me it would be delivered in about 10-15 minutes. 30 minutes later I called them and they told me the delivery driver hadn't left yet and was leaving right now (again). They gave me $10 store credit for my troubles.