Quote Originally Posted by Mo-Nercy View Post
Quote Originally Posted by sharkythesharkdogg View Post
Basically, I was dealing with a stressful situation that they knew about and yet still decided to harass me over because my performance numbers weren't up to the expected level they have for stores in general. They knew this store had special issues, they knew what those issues were, and yet still acted surprised when my numbers reflected that.
Often supervisors/corporate like to come to you with some numbers for no other reason than to demonstrate that they are in a position of power.

When I was working in retail, we'd have corporate visitors come by every now and again to pretty much check off that things were set up as head office said they should be. I knew that even if I got everything perfect, they'd still find something wrong in the littlest way and I'd be stuck fixing something that didn't need fixing in the first place. Once I had to make a Caution: Stairs Ahead sign for two steps in the stock room that were already clearly identifiable with black + yellow tape on the ground. So after learning my lesson, I'd always just leave something deliberately out of place so they'd pick up on that straight away, have a little go at me, and then go back to the office feeling good about themselves.
Indeed they do. That's why I had to have a heart to heart with this guy. Basically my point was that he was going to either accept some customer complaints until they learned I wasn't easy to fool and not worth their time, or he could accept losing money constantly because they learned that they could get money out of me.

I'm used to playing the numbers game, but when I'm already stressed at a difficult store, that they know is difficult, I'm done playing their game. I'm concentrating on not getting robbed.