2. FTP Uploads
If you do not use Microsoft FrontPage, you need to upload to
the PWP platform using an FTP program. There are many programs
out there, and you can download one from the blueyonder Tucows
mirror:
http://tucows.blueyonder.co.uk
The most common programs used by our customers appear to be Cute
FTP and WS_FTP.
To upload to PWP, you need to put the following settings in
your FTP program:
Hostname: ftp.pwp.blueyonder.co.uk
Username: yourwebsitealias [which is the part of your address
between the
www. and the ".pwp"]
Password: Your PWP password, as chosen in Self Care
If you are experiencing problems with FTP uploads, please report
full error messages along with the usual diagnostics to the
support team. If you can include a traceroute to the FTP
server [see the posting to support FAQ for how to do one of
these], it will aid diagnosis of any issues.
We noticed when we first launched the platform that the process
of logging you was a little delayed. We have tuned our FTP
servers since, and believe this is resolved. As one user in
our newsgroups told us:
"It's flying now. Well done."
If you are still experiencing problems, please let us know.
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