yeah; resolution. Right-click on desktop, and click on properties in the menu that will pop up. From there, click on the settings tab in the window that will pop up, and you will see a small slider that says screen resolution; crank that @#$@ up

As far as your other issue, it sounds like your graphics card cannot handle the game properly. I hope you did not buy a dell Do you know your computer's specs? If so; tell me how much ram and what kinda of video card you have

Bipper