The thing is, Mass Effect is actually fun to PLAY.

Yes, the ending to the trilogy is complete crap. We know this. Fine. But the rest of the games are stellar, and the combat and mechanics in all of them (even the first one) are great fun.

Dragon Age, while I enjoy it's world building and characters and such, is not fun to play. It's combat and game mechanics are terrible. The best was honestly DA2, which was a train wreck in so many other areas. Similar to Knights of the Old Republic, I frequently cheated just so that I could experience as little combat as possible because the mechanics are not fun. I gave up on Inquisition entirely after the first few fights in the Highlands. The games play badly.