I actually worked for Sony Tech support. Its why I know the process is so easy. XD
Calling them is only really a hassle if you end up having to wait, which really sucks. Or if you have a silly problem or a troutty tech support guy. (Mind you, I was awesome. ;P)
Doesn't change how easy the site is to use, or the fact it's your own damn fault for forgetting your Password. ;P





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