I rarely send things back, even in the case of the pie milkshake. I do remember once where I waited 45 minutes for a chicken quesadilla (quesadillas don't take that long) and there was no chicken in it. It was just cheese. And the chicken raised the price of the dish by almost double. So I sent it back and asked for one with chicken. 45 minutes later AGAIN, and it was a beef quesadilla. I sent it back and about 30 minutes later it comes back with just cheese and no chicken again. At that point I just left. They kept apologizing and offering it for free but I mean come on. I'm usually patient but that was just ridiculous.

If you ask most people I'm usually a little to patient with people. I normally don't bring it up when it's not very good or isn't what I wanted because the way I look at it, these are people and they might be having a rough day or something. I would feel terrible if I was in their place and I don't want them to feel bad or make extra work for them. That quesadilla thing though was absurd.